We're kicking off Talk-O Tuesday with 2023 tips and compliance best practices for OEP + strategies for building and delivering on your 2023 business goals.
Highlights include:
OEP Do's & Don'ts
2023 Game Plan & Goals
Check in with Your Clients (ID Cards, Benefit Review)
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
Join CSG & Integrity, Thursday, January 12 at 9:00 a.m. MST as we discuss how to cross-sell Final Expense Life Insurance to your Medicare clients.
Allen Pauley, Vice President of Integrity Marketing Group, will provide tips on how to bring-up Final Expense, the need, and how to close the sale. Allen's sales approach is used by the most successful agents in the industry.
We will demonstrate how you can quote and cross-sell Final Expense plans alongside your client's Medicare plan using the CSG agent quoting tool.
RSVP for this important training and say hello to a powerful, easy-to-use system built to help you serve clients better, boost your production and take control of your business. Life as an agent just got better!
An important piece of our onboarding process, MedicareCENTER training provides you with an overview off all you can do with this amazing resource available to you.
This robust, free tool is provided to all WAP agents!
Features include:
CRM - Manage your clients and prospects
Quote & Enroll -
Call Recording Solution - Smart and simple compliance at the click of a button
Dashboard & Reporting - Understand and meet needs faster with at-a-glance client tracking
Mobile App - Work when you want, from where you want. Get mobile-exclusive push notifications, plus all the features of MedicareCENTER
Booster Production - With Lead Management, Side-by-Side Plan Comparison, and Integrated Quoting and Enrollment options
MedicareCENTER empowers you to work smarter and more efficiently. All to help you take your business to a whole new level.
In this session you will learn how to schedule individual or group “New Member Orientation meetings”.
Humana will provide you with a Power Point Presentation and supporting documents to show your client how to understand their plan benefits, use all the resources when searching providers, Medical, Dental, Vision and MyHumana.com website.
These meetings are very popular, and members appreciate the extra level of information.
In this session you will learn how to identify the DEN-CODE of each Medicare Advantage plan and provide accurate information on Dental coverage, limits, and network search.
Let Humana show you how to get the PDF documents for your clients.
In this session you will become proficient in using all the tools available in the Agent Portal-Vantage.
Humana Agents have given this portal high reviews and feel more confident in finding plan documents, commission statements, member status and enrollment tools.
Become proficient in managing your book of business.
A monthly collaboration with Agency Principals discussing recruiting strategies, marketplace & industry updates
Exclusive Agency thought-leadership discussion each month with Paul Rose, Steven Smith and David Wessling. Gain valuable insights and key ways to grow your agency.
January Discussion Highlights:
2023 Game Plan
Quick Tech Update/Center & Engine
Save the Dates
2023 WAP Agency Summit Update
Recruiting
Operational Updates
Join in for this great conversation!
Register today!
Save the Date: Tuesdays - The AZ Humana Team eagerly awaits your attendance at the Humana AZ Coffee Meeting - Tuesdays.
We invite you to join us on Tuesday morning to review questions and topics most members are asking:
Spending Card details
Spending Cards for Retail OTC or Healthy Option benefits have been sent to all members. If your clients enrolled in a plan that provides this benefit, let us show you how to use the guide Humana prepared for agents to answer most common questions. You will be able to show your clients how to activate their Visa cards, locate retail location and know what products are on the approved list
How to accurately search for an individual provider or a provider group
One of the most common questions we are getting is searching for Hospitals, specific Cancer facilities and labs. We will provide guidance on how to filter the search to accurately locate these providers in Find a Doctor
How to guide members with Clinical programs
Some Humana plans provide Value Based Insurance Design programs to assist members with Chronic conditions like COPD and DOAC. Let us show you how to have these conversations during the 30-60-90 day review
Service Inquiry- the most effective way to submit a Customer Service Request
Members are now calling with common questions that can be simply resolved by submitting a service inquiry in Vantage. Let us show you how to use this tool
Please register to add the series of meetings in your calendar and we look forward to seeing you on Tuesday.
During AEP, the Humana Coffee Hour will start at 8:15 AM every Monday morning and the session will be open for 45 minutes or less.
Join the Humana Team each Monday morning. Sessions will not be recorded.
This HMO plan provides a Spending Account benefit with a $75 monthly allowance to purchase items like Food, OTC, pay utilities, pest control, private transportation and much more.
This plan has become very popular in 2023 and competes well with plans that offer either a part B premium reduction or a Flex card.
Learn the flexibility and the benefits that this plan has to offer.
This is the most comprehensive and richest plan Humana offers in Maricopa, Pima and Pinal counties in 2023.
We will review the details of this plan so you can share the good news with your clients.
Your clients will be delighted with a National HMO network with open access and no referrals required, low MOOP and lower copayments for most benefits, comprehensive dental plan with first dollar coverage, Personal Home care Assistance, Emergency Life-Line coverage and $100 OTC quarterly benefit dispensed on a Visa card and much more.
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
As a new broker you are asked to attend a webinar as part of the 2023 certification.
You only need to attend one training session, if you have not already completed.
Please keep in mind, you will not be “Ready To Sell” until you have attended one of the 2023 training webinars.
Both the training session and certification steps must be completed before you are authorized to sell our 2023 Medicare Advantage Prescription Drug Plans and/or 2023 Prescription Drug plans.
Brokers who are currently contracted to only sell Medicare Supplement products are not required to attend this training.
Medicare Supplement plans are very popular but over time they get to be very expensive.
Medicare beneficiaries seek predictable cost, open network access and National coverage.
The new Humana PPO plan 335 is a great option for clients that want flexible options, extra benefits like dental, vision, and Rx coverage with cost predictability.
Let us show you how to present the great benefits of this plan, now available in Maricopa, Pima and Pinal counties.
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
Help your customers find the right plan and increase sales. In these sessions, the Cigna AZ Team will go over special needs plan enrollment opportunities, focusing on dual-eligible Medicare beneficiaries.
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
As a new broker you are asked to attend a webinar as part of the 2023 certification.
You only need to attend one training session, if you have not already completed.
Please keep in mind, you will not be “Ready To Sell” until you have attended one of the 2023 training webinars.
Both the training session and certification steps must be completed before you are authorized to sell our 2023 Medicare Advantage Prescription Drug Plans and/or 2023 Prescription Drug plans.
Brokers who are currently contracted to only sell Medicare Supplement products are not required to attend this training.
Questions? Please contact your designated BCBSAZ business development executive, or Broker Support at BCBSBRKSupport@azblue.com or (480) 389-2712
One of the great things about Dual Special Needs Plans (DSNP) is that you’re able to sell year-round however agents can sometimes get lost or confused in the eligibility process and become discouraged from selling this type of product. If this happens to you, BCBSAZ Health Choice Pathway is here to help!
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary tool, Medicare Engine Agent Portal.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is.
Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.