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DO NOT USE 2017 MATERIALS/ENROLLMENT FORMS AFTER NOVEMBER 30
As you continue your marketing efforts this fall, remember that 2017 marketing materials, such as pre-enrollment kits including enrollment forms, cannot be used after November 30, 2017. Please destroy any 2017 materials you may have on December 1. Brokers can use only 2018 marketing materials beginning December 1, 2017.
The 2017 Blue MedicareRxSM (PDP) and the 2017 Blue Medicare Advantage online enrollment forms will not be available after November 30. Beginning December 1, all enrollments and changes must be made using the 2018 online, paper-to-online, fax or overnight process for applications.
New Bill Allows Brokers to Charge Fees
On Tuesday, May 2, 2017, Governor Doug Ducey signed into law HB 2279, which relates to fees brokers may charge for services.
HB 2279 (Chapter 251) amends ARS §20-465 (Fees; insurance producers; definition), which regulates fees that are not included in a premium. As introduced, the bill was limited to property and casualty brokers. It was amended, however, to apply to a broader range of brokers, including health insurance.
The bill allows insurance producers to charge a fee or service charge in connection with an insurance transaction if:
- The fee or service charge and the specific services for which it is charged are disclosed and agreed to in writing by the insured; and
- The amount of the fee or service charge is reasonably related to the cost of the service rendered and does not duplicate or increase any fee or service charge included in the insurer’s rate filing
Producers are prohibited from charging fees in connection with life, annuity, long-term care or Medicare supplement insurance. In addition, this does not apply to insurance producers transacting commercial insurance, the definition of which can be found in the text of the bill, which can be viewed here.
HB 2279 will go into effect on Wednesday, August 9, 2017.
If you have any questions please contact your Business Development Executive.
- Download marketing materials for FREE
- NEW marketing materials for lock-in
- CMS Medicare Star Surveys are underway
Download FREE Medicare marketing materials from Studio
Did you know you could download customized, compliant and branded marketing materials like flyers, brochures and mailers absolutely free of charge from the Aetna Medicare Marketing Studio? You sure can. When you login, use your National Producer Number (NPN) as your username, and then click the blue menu button on the left.
NEW marketing materials for the lock-in season
New materials on Studio can help you connect with beneficiaries who are aging into Medicare, or who are eligible for a Special Election Period. We’ve got new pieces including:
- Dual-eligibility flyer, ad and postcard
- Medicare 101 flyer
- PDP lead generation materials
Find these and other branded and unbranded materials on Studio. Login today using your NPN as your username.
CMS Medicare Star Surveys are underway
In March, April and May, your Medicare clients may be asked to participate in the Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), the Health Outcomes survey (HOS), or both. These surveys ask members questions about their physical and mental health, and healthcare they received from their health plan and providers.
Survey results help us find out what we’re doing well and areas we can improve.
- For more CMS Medicare Stars information, including how you can help your clients achieve their best health, login to Producer World, click “Individual Medicare” at the top, and then click “Tools,” scroll down and click on “Star Rating Resources.” Here’s a direct link to the CMS Star Ratings page.
We’re here to help
We appreciate your business and the service you provide our Medicare members. If you have any questions, please contact your local Aetna Medicare Broker Manager. Or you can contact the Aetna Medicare Broker Services Department at 1-866-714-9301, 8 a.m. to 8 p.m. ET.
Quick links to key resources
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Producers must be ready to sell—which means licensed in the applicable state, appointed by Aetna, certified and contracted— prior to engaging in the sale of Aetna or Coventry products.
This communication is intended for use by producers only and is not intended for distribution to Medicare beneficiaries. Any publication or distribution of this communication to unauthorized recipients without Aetna’s approval is prohibited.
We are located at Aetna, 2222 Ewing Road, Moon Township, PA 15108
©2017 Aetna Inc. The Aetna name and logo are registered trademarks.
INDIVIDUAL MEDICARE NEWS: August 11, 2016 Register for 2017 product training!
Individual Medicare (MA/MAPD/PDP)
Before marketing or selling our 2017 Aetna and Coventry Individual MA/MAPD and PDP products, and in order to qualify for commissions, you need to complete several requirements. All agents (new and returning) need to complete the 2017 annual certification process. This should be your first step. (New agents, be sure to complete certification before contracting!) Read more. Review your ready-to-sell requirements for 2017 plans
Make sure you attend 2017 market-specific training for all states and markets where you plan to sell – It’s required
This is a requirement for 2017 and is outlined in the Aetna Medicare Producer Guide. So make sure you complete a 2017 market-specific training for every state and market where you plan to sell Aetna MA/MAPD products. We will monitor completion of this training requirement.
It’s easy to sign up for training. Just go to www.AetnaMedicareAgentTraining.com. After entering your states and contact info, you can view upcoming trainings and register online. At these trainings, we’ll cover 2017 plan benefits* for the local service area, our provider and pharmacy networks, competitive advantages, agent tools and more. We look forward to seeing you.
Deadline to complete 2017 certification to receive renewals
Just want to receive renewals for your existing business?
If you’re just looking to maintain your existing book of business without selling any new business, to continue receiving renewal commissions, you’ll need to complete the 2017 annual certification process by December 31, 2016. For details on this requirement, please see page 61-63 of the Aetna Medicare Producer Guide.
Preview 2017 marketing materials
This AEP, we’re replacing last year’s marketing hub with the new and ultra-sleek Aetna Medicare Market Studio. Once it launches in mid-September, it’ll be your go-to spot for marketing materials like flyers, direct mail and newspaper ads for your marketing campaigns.
In the meantime, you’re invited to preview 2017 market materials on our existing marketing hub site at www.aetnahub.com/abe.
After logging in, just click the image in the top-right corner to preview 2017 materials. Note: You won’t be able to pre-order 2017 marketing materials until mid-September. But until then, we hope this preview enables you to begin planning.
Compliance Connection: New Scope of Appointment form
We’ve got a new Scope of Appointment (SOA) form released July 2016. Download your copy here. Be sure to use this updated version when obtaining paper SOAs from your clients in the future. Remember, we also offer a telephonic SOA option. All rules for paper SOA apply to telephonic SOAs too. You can review an overview of SOA requirements here.
We’re here to help
If you have any questions, contact your Aetna Medicare broker manager or the Aetna Medicare Broker Services Department at 1-866-714-9301 or email@example.com.
Attached is the list of carriers offering AHIP discounts. Please note the special conditions and dates of availability. If no date then the discount is already available.