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- NEW marketing materials for lock-in
- CMS Medicare Star Surveys are underway
Download FREE Medicare marketing materials from Studio
Did you know you could download customized, compliant and branded marketing materials like flyers, brochures and mailers absolutely free of charge from the Aetna Medicare Marketing Studio? You sure can. When you login, use your National Producer Number (NPN) as your username, and then click the blue menu button on the left.
NEW marketing materials for the lock-in season
New materials on Studio can help you connect with beneficiaries who are aging into Medicare, or who are eligible for a Special Election Period. We’ve got new pieces including:
- Dual-eligibility flyer, ad and postcard
- Medicare 101 flyer
- PDP lead generation materials
Find these and other branded and unbranded materials on Studio. Login today using your NPN as your username.
CMS Medicare Star Surveys are underway
In March, April and May, your Medicare clients may be asked to participate in the Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), the Health Outcomes survey (HOS), or both. These surveys ask members questions about their physical and mental health, and healthcare they received from their health plan and providers.
Survey results help us find out what we’re doing well and areas we can improve.
- For more CMS Medicare Stars information, including how you can help your clients achieve their best health, login to Producer World, click “Individual Medicare” at the top, and then click “Tools,” scroll down and click on “Star Rating Resources.” Here’s a direct link to the CMS Star Ratings page.
We’re here to help
We appreciate your business and the service you provide our Medicare members. If you have any questions, please contact your local Aetna Medicare Broker Manager. Or you can contact the Aetna Medicare Broker Services Department at 1-866-714-9301, 8 a.m. to 8 p.m. ET.
Quick links to key resources
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Producers must be ready to sell—which means licensed in the applicable state, appointed by Aetna, certified and contracted— prior to engaging in the sale of Aetna or Coventry products.
This communication is intended for use by producers only and is not intended for distribution to Medicare beneficiaries. Any publication or distribution of this communication to unauthorized recipients without Aetna’s approval is prohibited.
We are located at Aetna, 2222 Ewing Road, Moon Township, PA 15108
©2017 Aetna Inc. The Aetna name and logo are registered trademarks.
RE: Your Coventry Individual Medicare commission payments
Due to a system issue, Coventry Individual Medicare (MA/MAPD, PDP) commissions originally scheduled for next week will be delayed. Any related commission statements you receive in the upcoming days could be incomplete until this issue is resolved.
Please note: This issue will not affect timing of commissions for Aetna Individual Medicare products (MA/MAPD, PDP) or your Aetna Individual Medicare commission statements.
We sincerely apologize for this inconvenience. Please know we are working to fix this issue and pay your commissions as quickly as possible. We will provide an email update as soon as this issue is resolved, or within the next 2 business days.
If you have any questions, please contact the Medicare Broker Services Department at 1-866-714-9301 or firstname.lastname@example.org, Monday through Friday 8 a.m. to 8 p.m. ET.
Aetna Medicare Broker Services Department
Individual Medicare (MA/MAPD, PDP) Find Medicare commission statements and reports NEW Aetna Medicare Producer Guide (March edition) Refreshed look for Producer World Check out lock-in marketing materials on ABE.
Find commission statements and reports for your Medicare business :
For your Aetna Medicare business (MA/MAPD, PDP)*, you can access commission statements and reports on Producer World. If you need access to Producer World, go to www.aetna.com, click “Producer” and then click “Register.”
1. Login to Producer World
2. Click “Individual Medicare” at the top
3. Under Quick Links, click “Reporting”
For your Coventry Medicare business (MA/MAPD, PDP)*, you can access commission statements and reports on App Tracker. First-time users: To login, enter your Coventry Agent Writing Number (AWN) as the AWN/User id. For the password, enter “Coventry” and the last 4 digits of your Social Security Number. For example: Coventry1234.
*Except for Florida Aetna HMO plans. Florida Aetna HMO policies appear in the Coventry App Tracker tool.
Check out the new March 2016 edition of the Aetna Medicare Producer Guide
The Aetna Medicare Producer Guide outlines everything you need to know to market and sell our Individual Medicare products (MA/MAPD, PDP).
Download and review the new March edition, now available on Producer World and the Broker Portal.
We updated several sections, including Product (Section #2), Compliance & Agent Oversight (Section #6), Marketing Materials (Section #7), Member Experience (Section #10), and Online Tools, Resources, Reporting (Section #11).
To quickly find what you need, use links in the Table of Contents (pages 4-5) or press Ctrl + F to search for a specific term.
Refreshed look for Individual Medicare page of Producer World :
Producer World is your source for product information, marketing materials and reports for Aetna Individual MA/MAPD and PDP plans. The next time you login, you’ll notice the Individual Medicare page of Producer World has a new improved look.
- Use the new orange Quick links tab to quickly jump to our most popular topics
- Use the top navigation tabs to find a complete list of resources in each category.
Lock-in marketing materials on the Aetna Broker Experience (ABE) website
Ready-to-sell agents can find and order CMS-approved, Aetna and Coventry-branded marketing materials—mailers, flyers and more—on the Aetna Broker Experience (ABE) website. Login today to see what’s available.
If you have any questions, please contact your Aetna Medicare broker manager or the Aetna Medicare Broker Services Department at 1-866-714-9301 or email@example.com.
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