Event Calendar

Events in January 2023

Humana: Fast Start Your OEP in 2023 - Session 1

Humana: Fast Start Your OEP in 2023 - Session 1

Humana: Spending Card Details for OTC and Healthy Option Card

Humana: Spending Card Details for OTC and Healthy Option Card

Humana: Fast Start Your OEP in 2023 – Session 2

Humana: Fast Start Your OEP in 2023 – Session 2

Humana: New Member Orientation- How to create these meetings for your clients

Humana: New Member Orientation- How to create these meetings for your clients

Humana: Dental -Vision Plan guidance for MAPD plans

Humana: Dental -Vision Plan guidance for MAPD plans

Humana: Vantage Tools - How to navigate the Agent Portal resources

Humana: Vantage Tools - How to navigate the Agent Portal resources

Humana AZ Coffee Hour

Humana AZ Coffee Hour

Humana HMO 2463-003 - Heathy Option Card

Humana HMO 2463-003 - Heathy Option Card

Humana: HMO 0028-052 - Discover all the comprehensive benefits of this plan

Humana: HMO 0028-052 - Discover all the comprehensive benefits of this plan

Humana PPO 335 - Medicare Supplement Switcher - Get the details

Humana PPO 335 - Medicare Supplement Switcher - Get the details

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9 Humana: Fast Start Your OEP in 2023 - Session 1 Humana: Fast Start Your OEP in 2023 - Session 1 3:30 pm - Register HERE > In this session you will get the most effective retention tools to keep members informed, engaged and active in all their current plan benefits. You will also learn how to ask questions through account service and how to generate additional referrals from satisfied clients. Don't miss it!

10 Humana: Spending Card Details for OTC and Healthy Option Card Humana: Spending Card Details for OTC and Healthy Option Card 10:00 am - Register HERE > Learn the details of the new OTC Spending Card and the Healthy Option Card. Some of your clients are receiving these cards and have many questions on quarterly allowance, activation, product allowance and retail locations

11 Humana: Fast Start Your OEP in 2023 – Session 2 Humana: Fast Start Your OEP in 2023 – Session 2 2:00 pm - Register HERE > In this session you will get the most effective retention tools to keep members informed, engaged and active in all their current plan benefits. You will also learn how to ask questions through account service and how to generate additional referrals from satisfied clients.

12 Humana: New Member Orientation- How to create these meetings for your clients Humana: New Member Orientation- How to create these meetings for your clients 10:00 am - Register Here > In this session you will learn how to schedule individual or group “New Member Orientation meetings”. Humana will provide you with a Power Point Presentation and supporting documents to show your client how to understand their plan benefits, use all the resources when searching providers, Medical, Dental, Vision and MyHumana.com website. These meetings are very popular, and members appreciate the extra level of information. A great resource for referrals. Humana: Dental -Vision Plan guidance for MAPD plans Humana: Dental -Vision Plan guidance for MAPD plans 3:00 pm - Register Here > In this session you will learn how to identify the DEN-CODE of each Medicare Advantage plan and provide accurate information on Dental coverage, limits, and network search. Let Humana show you how to get the PDF documents for your clients.

13 Humana: Vantage Tools - How to navigate the Agent Portal resources Humana: Vantage Tools - How to navigate the Agent Portal resources 1:30 pm - Register Here > In this session you will become proficient in using all the tools available in the Agent Portal-Vantage. Humana Agents have given this portal high reviews and feel more confident in finding plan documents, commission statements, member status and enrollment tools. Become proficient in managing your book of business.

17 Humana AZ Coffee Hour Humana AZ Coffee Hour 8:15 am - 9:15 am Join Meeting Save the Date: Tuesdays - The AZ Humana Team eagerly awaits your attendance at the Humana AZ Coffee Meeting - Tuesdays. We invite you to join us on Tuesday morning to review questions and topics most members are asking: Spending Card details Spending Cards for Retail OTC or Healthy Option benefits have been sent to all members. If your clients enrolled in a plan that provides this benefit, let us show you how to use the guide Humana prepared for agents to answer most common questions. You will be able to show your clients how to activate their Visa cards, locate retail location and know what products are on the approved list How to accurately search for an individual provider or a provider group One of the most common questions we are getting is searching for Hospitals, specific Cancer facilities and labs. We will provide guidance on how to filter the search to accurately locate these providers in Find a Doctor How to guide members with Clinical programs Some Humana plans provide Value Based Insurance Design programs to assist members with Chronic conditions like COPD and DOAC. Let us show you how to have these conversations during the 30-60-90 day review Service Inquiry- the most effective way to submit a Customer Service Request Members are now calling with common questions that can be simply resolved by submitting a service inquiry in Vantage. Let us show you how to use this tool Please register to add the series of meetings in your calendar and we look forward to seeing you on Tuesday. During AEP, the Humana Coffee Hour will start at 8:15 AM every Monday morning and the session will be open for 45 minutes or less. Join the Humana Team each Monday morning. Sessions will not be recorded.

18 Humana HMO 2463-003 - Heathy Option Card Humana HMO 2463-003 - Heathy Option Card 10:00 am - Register HERE > This HMO plan provides a Spending Account benefit with a $75 monthly allowance to purchase items like Food, OTC, pay utilities, pest control, private transportation and much more. This plan has become very popular in 2023 and competes well with plans that offer either a part B premium reduction or a Flex card. Learn the flexibility and the benefits that this plan has to offer. Humana: HMO 0028-052 - Discover all the comprehensive benefits of this plan Humana: HMO 0028-052 - Discover all the comprehensive benefits of this plan 1:30 pm - 2:45 pm Register HERE > This is the most comprehensive and richest plan Humana offers in Maricopa, Pima and Pinal counties in 2023. We will review the details of this plan so you can share the good news with your clients. Your clients will be delighted with a National HMO network with open access and no referrals required, low MOOP and lower copayments for most benefits, comprehensive dental plan with first dollar coverage, Personal Home care Assistance, Emergency Life-Line coverage and $100 OTC quarterly benefit dispensed on a Visa card and much more.

19 Humana PPO 335 - Medicare Supplement Switcher - Get the details Humana PPO 335 - Medicare Supplement Switcher - Get the details 2:00 pm - Register Here > Medicare Supplement plans are very popular but over time they get to be very expensive. Medicare beneficiaries seek predictable cost, open network access and National coverage. The new Humana PPO plan 335 is a great option for clients that want flexible options, extra benefits like dental, vision, and Rx coverage with cost predictability. Let us show you how to present the great benefits of this plan, now available in Maricopa, Pima and Pinal counties.