Western Asset Protection

Tech Tip Tuesdays
2025-11-11 08:00 - 08:15, 2025-11-04 10:00 - 10:15, 2025-11-04 08:00 - 08:15 (America/Phoenix)
Register HERE >

Join us every Tuesday at 9AM or 11AM CDT for quick 15-minute trainings on how IntegrityCONNECT® can help you save time, work smarter, and sell more. Register for each session you are interested in.
Agenda

November 4: Voice Signature for E-Applications
November 11: New ‘View As’ Feature
November 18: New Ask Integrity Plan Insights
November 25: Spanish View

CSG APP – Feature Focus Training
2025-11-10 09:30 - 10:00
Register HERE >

Every Monday at 10:30 AM CDT, we host a quick webinar focused on a single part of the CSG App tool.
Please register for each session you’re interested in.

November 3: Fill Med Adv Coverage Gaps with Hospital Indemnity
November 10: Stack Med Supp Plan alongside PDP and DVH Plans
November 17: Medicare Supplement Quoting Tools – Key Features
November 24: Universal, Multi-Carrier EApplication

Devoted Health Arizona Drop In - Q&A Series
2025-11-10 07:30 - 08:00, 2025-11-07 07:30 - 08:00, 2025-11-05 07:30 - 08:00, 2025-11-03 07:30 - 08:00, 2025-10-31 07:30 - 08:00, 2025-10-29 10:00 - 10:30, 2025-10-27 10:00 - 10:30, 2025-10-27 07:30 - 08:00 and 2 more dates
We’re excited to share a great opportunity to help you stay connected and informed about Devoted Health’s Medicare Advantage plans in Arizona during AEP.

Our local Devoted Broker Manager team will be hosting 3 opportunities each week for agents or agency leads to hop in and ask questions about benefits, tools, and resources, or just to listen in; all are welcome to stop by.
🕒 When: Every Monday, Wednesday and Friday at 7:30 AM-8 AM through December 5, 2025.
📍 Where: Google Meets
❓What to Expect: No formal agenda—just real-time support, answers, and open conversation.
It’s a relaxed space to get the info you need and connect with the Devoted team directly.

Master Med Supp Underwriting - Ride Along
2025-11-05 13:00 - 14:00
Register Here
Once upon a time the “Ride Along” was a common & effective way for new agents to learn the ropes.
And in the world of Medicare Supplements this approach was a fantastic way for agents to become familiar with Field-Underwriting, and Medicare Supplement underwriting in general.

This new webinar adopts the style of a graphic novel or comic book and follows a young rookie agent on his first ride-along to the home of a new prospective Med Supp client.
On the other side of this session, you should feel comfortable field-underwriting a Medicare Supplement, no matter who the client is, or the details of their story. Join us for a new approach, as we revive the tried-and-true “Ride Along” experience, and master the most sought-after enrollment category in the world of Med Supps.
Med Supp underwriting shouldn’t be intimidating, and we’re here to make sure you know the ropes!

Register today!

Mastering the Mystery of Med Supp - Part 1
2025-11-05 11:00 - 12:00
Register Here
Are you new to the world of Medicare Supplements?
Join us as we embark on a journey to uncover the compelling reasons behind why 1 in 3 clients are embracing the power of Medicare Supplements.
It’s time to tap into the immense potential of this series and supercharge your Medicare Supplement knowledge.
Learn the secrets behind why one-third of clients are seizing the opportunity with Medicare Supplement coverage.
Medicare Supplements, or Medigap plans, are the missing puzzle piece that completes your Medicare coverage, elevating it to new heights. In this exclusive event, we will guide you through the compelling reasons why these plans have always been an absolute must-have for anyone seeking optimal protection and peace of mind.
Join us as we delve deep into the realm of Medicare Supplements, revealing the extraordinary advantages that await your clients.
Presenter: John Colbaugh, Jr.

CSG APP Feature Focus Training
2025-11-03 09:30 - 10:00
Register HERE >

Every Monday at 10:30 AM CDT, we have a quick webinar focusing on one part of the CSG App tool.
Please register for each session you’re interested in.

November 3: Fill Med Adv Coverage Gaps with Hospital Indemnity
November 10: Stack Med Supp Plan alongside PDP and DVH Plans
November 17: Medicare Supplement Quoting Tools – Key Features
November 24: Universal, Multi-Carrier EApplication

WAPTECH Tech Intensive Series - Learn about WAP's Tech Tools
2025-10-31 11:00 - 12:00, 2025-10-24 11:00 - 12:00
Register for the Series HERE >

We’ve brought back our weekly virtual tech trainings called WAPTECH, which will take place every Friday through AEP.

Discover the latest support features in the HealthWealthEngine and IntegrityCONNECT (Formerly Medicare Center)
Join our Suite of Tools training series to help streamline your business and serve clients more efficiently

Register now

Automated Marketing Emails and Texts
2025-10-30 09:00 - 10:00
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Send pre-approved compliant emails and texts from IntegrityCONNECT.

Client Sync and Agent-personalized Website
2025-10-29 08:00 - 09:00
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Client Sync & Agent-Personalized Website Training

Integrity Tech Tip Tuesday
2025-10-28 09:00 - 09:15, 2025-10-28 07:00 - 07:15, 2025-10-21 09:00 - 09:15, 2025-10-21 07:00 - 07:15
Register HERE >

Tech Tip Tuesday
Join us every Tuesday for quick 15-minute tutorials on how to use IntegrityCONNECT.
7 AM or 9 AM AZ Time
9 AM or 11 AM CT

October 7th: Ask Integrity® Shopper & Cross-sell Recommendations
October 14th: New Production Overview and Policy Snapshot
October 21st: Ask Integrity Your AI-powered Digital Assistant
October 28th: Send Enrollment Thank You Emails

Medicare Realtime Call and Data Leads
2025-10-27 10:00 - 11:00
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Connect with individuals seeking Medicare guidance this AEP!

IntegrityCONNECT for Life Agents | Most Frequently Asked Questions
2025-10-27 09:00 - 10:00
Register Here >

IntegrityCONNECT is Integrity’s powerful technology platform that is built to help you be more successful — so you can save time, and sell more. We’ve hosted a few trainings on the platform already, so in this webinar, we’ll go over the most frequently asked questions about IntegrityCONNECT, including selling permissions, texting, accessing eApps, and more!

CSG APP – Feature Focus Training
2025-10-27 08:30 - 09:00
Register Here >
Join us every Monday to learn more Medicare market intel available in CSG. Use the drop-down arrow to select the preferred training dates and topic.

October 6: Fill Med Adv Coverage Gaps with Hospital Indemnity
October 13: Universal, Multi-Carrier EApplication
October 20: Medicare Supplement Quoting Tools – Key Features
October 27: Dental, Vision, and Hearing Quoting

New Medicare Schedule Appointment Leads
2025-10-22 10:00 - 11:00
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Learn about our two newest lead campaigns – Medicare In-Home Visit Lead and Medicare Scheduled Callback. These leads are pre-qualified, fully scoped and one-to-one compliant Medicare sales meetings scheduled based on agent availability and preferred appointment window. All appointment leads are fully scoped and set 48 hours out from the appointment time.

All-In-One Platform for AEP
2025-10-20 10:00 - 11:00
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Learn how IntegrityCONNECT helps agents save time and sell more. This world-class technology is everything an agent needs to serve their Medicare Advantage powered by one login and password.

Agenda

Client Management
Scope of Appointment
Quote & Enroll
Production Overview & Policies
