Marketing Agent-Personalized Website to Drive Interest and Engagement
2026-01-21 09:00 - 10:00 (America/Phoenix)
Register HERE >

Presenter

Anna Patrick
Vice President of Sales Enablement and Tech Adoption

Keep Clients Engaged All Year Long
2026-01-22 09:00 - 10:00

CareMore Health Provider Group (Formerly Carelon Health) Expanding in Maricopa County
2026-01-22 10:00 - 11:00
Register HERE >
CareMore Health is expanding in Maricopa County, and we want you to be ready.
Join Western Asset Protection and CareMore Health for a fast, practical training that helps you:

CareMore Health’s expansion of its network into Maricopa County complements its existing presence in Pima County. Brokers now have the opportunity to offer SCAN, Verda HealthCare of AZ, and Wellpoint plans in Maricopa County, expanding their options and providing better choices for their clients.
Understand CareMore Health’s value-based care model and why it drives better outcomes and retention.
Use CareMore Health’s translation services to confidently support multilingual clients.
Grow your book by partnering with CareMore Health. Clear steps, real opportunities.

This session is built for agents serving clients across preventive care and chronic conditions. You’ll leave with talking points, enrollment tips, and network highlights you can use right away.

CSG APP Feature Focus Training
2026-01-26 09:30 - 10:00, 2026-02-02 09:30 - 10:00, 2026-02-09 09:30 - 10:00, 2026-02-16 09:30 - 10:00, 2026-02-23 09:30 - 10:00
Register HERE >
Every Monday at 10:30 AM CDT, we have a quick webinar focusing on one part of the CSG App tool.
Please register for each session you’re interested in.

January 5: Add a Med Supp Quoting Tool to Your Website
January 12: Universal Compare Feature
January 19: CSG App for New IntegrityCONNECT Users
January 26: Fill MA Coverage Gaps with HIP
February 2: Household Discount & Rating Classes
February 9: One E-application for Multiple Carriers
February 16: CSG App for New IntegrityCONNECT Users
February 23: Market Analytics

Tech Tip Tuesdays
2026-01-27 08:00 - 09:00, 2026-01-27 10:00 - 11:00
Register HERE >

Tech Tip Tuesdays are quick, 15-minute tutorials on important tools in the Integrity Suite of Technology. These are a wonderful way to quickly get up to speed on a feature you’re interested in.
Tech Tip Tuesdays are every Tuesday at 9AM or 11AM CDT.
Please register for each session you’re interested in.

January 6: Save on Major Brands with Exclusive Integrity Benefits
January 13: Drive Engagement to Medicare Seminars + Compliant Presentation Materials
January 20: Save Time with Call Summaries
January 27: How IntegrityCONNECT Enrollments are Helping Agents Track Client Data and Plan Details

Start Selling Final Expense for Medicare Agents
2026-01-28 09:00 - 10:00

Skillbuilder Series - Sharpen Skills. Stay Informed.
2026-01-29 11:00 - 12:00
Register HERE >

Western Asset Protection’s Skillbuilder Series is designed to help agents strengthen their foundation, stay informed, and grow with confidence.
These sessions are more informational than interactive, focused on practical insights, timely reminders, and real-world guidance from our experienced experts.
January Skillbuilder will be presented by Jean Lentsch on OEP Compliance Tips
Join us for Skillbuilder. Register today!

New to IntegrityCONNECT Leads
2026-01-29 11:00 - 12:00
Register HERE >

IntegrityCONNECT Leads makes it simpler than ever to purchase and manage life and health leads and take your business to the next level!
Join us to learn about the different lead types and vendors and how leads automatically flow into the CRM so you can easily manage the relationship from lead to sale. Integrity is committed to quality.
All leads are verified and compliant.

Agenda

Account and Terms of Use Review
Life and Health Marketplace Leads
Realtime Call and Data Campaigns
Lead Management

Presenter

Anna Patrick
Vice President of Sales Enablement and Tech Adoption

How to Grow Your Medicare Business with Data and Technology
2026-01-29 13:00 - 14:00

Tech Tip Tuesdays
2026-02-03 08:00 - 08:30, 2026-02-03 10:00 - 10:30, 2026-02-10 08:00 - 08:30, 2026-02-10 10:00 - 10:30, 2026-02-17 08:00 - 08:30, 2026-02-17 10:00 - 10:30, 2026-02-24 08:00 - 08:30, 2026-02-24 10:00 - 10:30
Register HERE >

Tech Tip Tuesdays are quick, 15-minute tutorials on important tools in the Integrity Suite of Technology. These are a wonderful way to quickly get up to speed on a feature you’re interested in.
Tech Tip Tuesdays are every Tuesday at 9 AM or 11 AM CDT.

February 3: Automate & Save on Lead Purchases
February 10: New OEP Email & Text Templates in Marketing
February 17: T-65 & Medicare Seminar Invite Mailers
February 24: Medicare Supplement Leads

Talk-O Tuesday
2026-02-10 11:00 - 12:00
Register HERE >

On the 2nd Tuesday of every month, we invite you to join the discussion around anything and everything related to being in business in the Medicare space. Boost your business success! Join the WAP Team for Talk-O Tuesday, a chance to connect with our National FMO Sales, Compliance, and Marketing Leaders.

Bring your questions and your ideas and be part of the conversation.
Perfect for refining your strategies and staying updated on market trends!

We look forward to seeing you there.

Supercharge Your Medicare Advantage Workflow: Fast Quoting, Easy Comparing, Instant Submission
2026-02-11 09:00 - 10:00
Register HERE >
Unlock the full power of IntegrityCONNECT in this hands‑on training designed to help agents confidently quote, compare, and submit Medicare Advantage applications—all within one streamlined platform.
In this session, you’ll learn how easy it is to:
✔ Store & Use Client Health Information
✔ Compare Plans With Confidence
✔ Submit Applications for Multiple Carriers
✔ Offer Multiple Signature Options
✔ Keep All Production & Client Details in One Place
Discover how to complete applications in the way that works best for your client. IntegrityCONNECT supports:
In‑person signatures
Voice signatures
Email signatures
Text message signatures

Cross‑Sell with Confidence: Leveraging Ask Integrity Insights to Recommend Hospital Indemnity for MA Clients
2026-02-12 09:00 - 10:00
Register HERE >
What you’ll learn
– Spot the need fast with Ask Integrity Plan Recommendations and Cross‑selling Tags to identify MA clients who could benefit from Hospital Indemnity.
– Build a perfect‑fit HI plan in the CSG APP “Fill the Gaps” tool that mirrors a client’s MA copays and potential out‑of‑pocket exposure.
– Present with clarity using Fill the Gaps’ client‑friendly visuals and explanations to boost understanding and close rates.
– Position HI compliantly and confidently as part of a holistic protection strategy that supports retention and referrals.

The Agency Leadership Chat with Paul Rose
2026-02-16 13:00 - 14:00
Join the Agency Leadership Chat, an exclusive opportunity for valued agency principals to engage in meaningful discussions about pressing issues that impact your business. This exclusive forum is designed not only to address your most urgent concerns but also to provide the insights and strategies necessary to accelerate your agency’s growth. Don’t miss out on the chance to collaborate with industry leaders and take your agency to the next level!

Interested in attending? Let us know. Contact our support team at support@westernassetprotection.com.
Join us for this exclusive thought-leadership monthly discussion with Paul Rose, David Wessling, and Julie Griffith. Gain valuable insights and proven strategies to grow your agency.

Don’t miss this great conversation!
Register today!

Skillbuilder Series: Commissions - Sharpen Skills. Stay Informed.
2026-02-18 11:00 - 12:00
Register HERE >

January Skillbuilder will be presented by Nic LeClair and Damon Rose on Commission Best Practices
Western Asset Protection’s Skillbuilder Series is designed to help agents strengthen their foundation, stay informed, and grow with confidence.
These sessions are more informational than interactive, focused on practical insights, timely reminders, and real-world guidance from our experienced experts.
Join us for Skillbuilder. Register today!

Accelerate Your Sales Pipeline: Life & Health Leads
2026-02-18 13:00 - 14:00
Register HERE >

Unlock the full potential of Life and Health lead generation with a deep dive into Marketplace Leads and Realtime Call and Data Campaigns. In this session, you’ll learn how to leverage Integrity’s powerful lead ecosystem to consistently grow your book of business and connect with ready‑to‑engage consumers.
We’ll break down the different types of Life and Health leads available in the Marketplace — including internet, direct mail, and social categories — and show you how to target by geography, product type, and consumer behavior. You’ll also get an inside look at Realtime Campaigns, where leads are delivered the moment a consumer requests information, helping you maximize your “speed to lead” and increase closing potential.
Whether you’re new to lead generation or ready to scale your production, this webinar will give you the tools, techniques, and confidence to grow your business using high‑quality, compliant Life and Health leads.

Prep Smarter: Using Client Sync to Effortlessly Collect Health Details in Advance
2026-02-19 09:00 - 10:00
Register HERE >
We’ll cover:
– How to send a Client Sync invitation through Client Connect or directly from a contact record.
– Which information clients can submit, including providers, prescriptions, pharmacies, and personal details.
– How automatic syncing works and how updates instantly populate their CRM record.
– How Client Sync prepares both you and your client, making the appointment smoother and more effective.
Whether you’re working with new prospects or long-time clients, Client Sync gives you the clean, complete, and current health information you need—without the back-and-forth.

Let Your Website Work for You: Self‑Quoting & Self‑Enrollment Through PlanEnroll
2026-02-25 09:00 - 10:00
Register HERE >

You’ll learn how to:
* Share your personalized PlanEnroll URL across email, social media, business cards, and marketing campaigns
* Help consumers self‑quote and self‑enroll directly from your page for MA and PDP plans
* Understand how you receive agent attribution and credit for all consumer‑initiated enrollments completed through your site
* Use PlanEnroll’s Learning Center content to educate prospects and drive organic traffic
* Integrate your website with Client Sync so clients can update health info and sign SOAs before appointments
By the end of this session, you’ll know exactly how to turn your PlanEnroll page into a 24/7 enrollment engine—helping you expand your reach, improve consumer experience, and grow your Medicare business year‑round.
