Western Asset Protection

IMG Call Recording & eSOA Tracking
2023-10-10 09:00 - 10:00 (America/Phoenix)
Register HERE >

Record, store, and listen to recorded calls. Learn how to Ask Integrity provides call recording summaries. Prepopulate eSOA and track with the 48-hour rule.
Tuesday, October 10 at 9 a.m. MST, 11 a.m. CDT, 12 p.m. EDT
or Tuesday, October 24 at 8 a.m. MST, 10 a.m. CDT, 11 a.m. EDT

IMG Policy Management & Contact Management Training
2023-10-10 08:00 - 17:00, 2023-10-10 06:00 - 07:00, 2023-10-03 08:00 - 09:00
Register HERE >

Never miss a beat with your clients and prospects with reminders, activity logs, notes, custom tagging, and stage filtering. View applications submitted and active policies in MedicareCENTER and from Carrier websites. Learn how Ask Integrity can summarize your contact’s key information.
Tuesday, October 3 at 8 a.m. MST, 10 a.m. CDT, 11 a.m. EDT
or Tuesday, October 17 at 8 a.m. MST, 10 a.m. CDT, 11 a.m. EDT

IMG Overview & New Feature Trainings
2023-10-09 10:00 - 11:00
Register HERE >

High–level overview and highlight the newest features of MedicareCENTER, including enhanced RX quoting, multi–location provider, Policy Management, SOA tracking, PlanEnroll profile linking, Ask Integrity, and more!
Monday, October 16, 23 & 30 at 8 a.m. MST, 10 a.m. CDT, 11 a.m. EDT

IMG Overview & New Feature Trainings
2023-10-09 10:00 - 11:00, 2023-10-02 10:00 - 11:00
Register HERE >

High–level overview and highlight the newest features of MedicareCENTER, including enhanced RX quoting, multi–location provider, Policy Management, SOA tracking, PlanEnroll profile linking, Ask Integrity, and more!
Monday, October 2 & 9 at 10 a.m. MST, 12 p.m. CDT, 1 p.m. EDT

IMG MedicareCENTER Overview Trainings
2023-10-09 10:00 - 11:00, 2023-10-02 10:00 - 11:00, 2023-09-25 10:00 - 11:00
Register HERE >

Stay up to date on all our upcoming MedicareCENTER new features for AEP. Join us for your MedicareCENTER AEP Training! Each week, we will highlight new features and give an overview.
Held every Monday at 10 a.m. PT, 12 p.m. CT from September 11 to October 9

IMG Quote, Enroll & HRA Training
2023-10-04 08:00 - 09:00
Register HERE >

New enhanced RX quoting, multi-provider search, Ask Integrity Specialist Recommendations, completing applications, and HRA. Carrier overview of enrollment and HRA availability.
Wednesday, October 4 at 8 a.m. MST, 10 a.m. CDT, 11 a.m. EDT
or Wednesday, October 18 at 8 a.m. MST, 10 a.m. CDT, 11 a.m. EDT

Anthem AEP 2024 VIRTUAL ROADSHOW FOR SOUTHERN NEVADA
2023-09-29 13:00 - 14:00
Join HERE at the scheduled time >

1 pm-2 pm PST

AEP 2024 VIRTUAL ROADSHOW FOR SOUTHERN NEVADA

Cigna CustomPoint 2024 Enrollment Kits - 10 min training
2023-09-29 09:00 - 09:10
Join HERE at the scheduled time >

715 904 400
1-844-621-3956

Join Anthony Miguel for the Cigna CustomPoint 2024 Enrollment Kits Training.
Take a quick 10 mins out of your day to join in!

New Agent Workshop: Medicare Engine
2023-09-28 15:00 - 16:00
Register HERE >
3-4 PM MST
If you are new to Western Asset Protection, you now have powerful technology to help you work more efficiently, saving you time and money.
Register today and receive an overview and navigation tips for our proprietary Medicare Engine Agent Portal tool.
The WAP MEDICARE ENGINE AGENT PORTAL continues to evolve and deliver value for brokers and agencies. Agents who actively use this tool rave about this back-office support resource.
Once you log in, you begin to see just how powerful this platform is. Our Tech Team continues to make improvements, enhancing the portal experience on an ongoing basis for both agents and agencies.
See you there!

Gaylan Hendricks - Uncovering Cross-Selling Opportunities
2023-09-28 11:00 - 12:30
Join HERE at the scheduled time >

Meeting ID: 872 9354 4808
Passcode: [REDACTED]

Time:

2:00 – 3:30 PM EST
1:00 – 2:30 PM CST
11 AM – 12:30 PM MST

Gaylan Hendricks is Back!
Gaylan Hendricks, Queen of the Bundle, 30-60-90 Sales Approach Keynote, received high praise from attendees at WAPCON 2023. We are inviting her back to further the conversation and provide additional value. Hendricks is widely recognized for her effective business strategies and inspirational presence. Don’t let this opportunity pass you by!
AEP Last Call – Grab a seat and join this important workshop on the Bundle. We highly recommend attending this presentation to learn practical steps to enhance your business’s bottom line.

New Agent Training: MedicareCENTER
2023-09-28 10:00 - 11:00
Register HERE >

RSVP for this important training and say hello to a powerful, easy-to-use system built to help you serve clients better, boost your production, and take control of your business. Life as an agent just got better!
An important part of our onboarding process, MedicareCENTER training provides you with an overview of all you can do with this amazing resource.
This robust, free tool is provided to all WAP agents!
Features include:
CRM – Manage your clients and prospects
Quote & Enroll –
Call Recording Solution – Smart and simple compliance at the click of a button
Dashboard & Reporting – Understand and meet needs faster with at-a-glance client tracking
Mobile App – Work when you want, from where you want. Get mobile-exclusive push notifications, plus all the features of MedicareCENTER
Booster Production – With Lead Management, Side-by-Side Plan Comparison, and Integrated Quoting and Enrollment options
MedicareCENTER empowers you to work smarter and more efficiently. All to help you take your business to a whole new level.

Wellcare NORTHERN AZ 2024 AEP Broker Roll Out - Yavapai
2023-09-28 10:00 - 11:00
Register HERE >
Or email MedicareEngagement@centene.com

2024 Wellcare NORTHERN AZ Broker Overview Event!
Come learn about the Wellcare 2024 benefit offerings for Northern AZ at our upcoming events!

YAVAPAI
Prescott Resort and Conf. Center
1500 E. State Route 69
Prescott, AZ 86301
September 28th @ 10 am PST
Refreshments will be served

Cigna AZ 2024 Benefit Rollout
2023-09-28 09:00 - 09:30
Join HERE at the scheduled time >

715 904 400
1-844-621-3956

Join Anthony Miguel for the AZ 2024 Benefit Rollout – Plans, Benefits, and Ancillaries

*NEW* 2023 WAP Training Series: MedicareCENTER Deep Dive
2023-09-27 11:00 - 12:00, 2023-09-20 11:00 - 12:00
Register HERE >

A weekly training series to update brokers on the changes in IMG Technology and Enrollments
For WAP agents who use MedicareCENTER, CSG, or MedicareAPP (Connecture), it is crucial to stay informed about the latest updates from WAP.

Recent platform improvements and compliance regulation changes are essential to learn about. Attending this training series is the perfect way to gain insight into these updates
Hear the latest from Jean Lentsch, Nathan Clark, Mitch Shelton and Cord Moorhead

Wellcare NORTHERN AZ 2024 AEP Broker Roll Out - Coconino
2023-09-27 10:00 - 11:00
Register HERE >
Or email MedicareEngagement@centene.com

2024 Wellcare NORTHERN AZ Broker Overview Event!
Come learn about the Wellcare 2024 benefit offerings for Northern AZ at our upcoming events!
COCONINO
Embassy Suites – Flagstaff
706 S. Milton Road
Flagstaff, AZ 86001
September 27th @ 10 am
Refreshments will be served

Anthem Social Media Marketing Training - Nevada
2023-09-26 09:00 - 10:00
Join HERE at the scheduled time >

9 am-10 am PST

Grassroots Marketing: You’ve heard the term many times, but what does “Grassroots Marketing” really mean? Learn how to grow your business with marketing techniques and a business plan to set yourself up for success. This includes an overview of the new CMS rules for 2024.

Wellcare NORTHERN AZ 2024 AEP Broker Roll Out - Mohave
2023-09-25 10:00 - 11:00
Register HERE >
Or email MedicareEngagement@centene.com

2024 Wellcare NORTHERN AZ Broker Overview Event!
Come learn about the Wellcare 2024 benefit offerings for Northern AZ at our upcoming events!
London Bridge Resort, 1477 Queens Bay, Lake Havasu City, AZ 86403
September 25th @ 10 am
Refreshments will be served

Cigna CustomPoint Training - 2024 Enrollment Kits
2023-09-21 13:00 - 13:15
Join HERE at the scheduled time >

Meeting #715 904 400
Call in # 1-844-621-3956

1 – 1:10 PM MST

Join Anthony Miguel for this quick, 10-minute overview of CustomPoint 2024 Enrollment Kits.

Cigna for Brokers Training - Password reset
2023-09-21 11:00 - 11:15
Join HERE at the scheduled time >

Meeting #715 904 400
Call in # 1-844-621-3956

11 – 11:10 AM MST

Join Anthony Miguel for this quick, 10-minute CignaforBrokers password reset training.

Anthem Social Media Marketing Training - Nevada
2023-09-21 10:00 - 11:00
Join HERE at the scheduled time >

Thursday 9/21/23, 10am-11am PST

Social Media Marketing Training
Social Media Marketing For Medicare Agents: If you currently rely on conventional marketing, it’s time to consider adding a new platform. The influence of social media has continued to grow in all industries, including Medicare. This course provides the basics of social media marketing for Medicare agents. Discover which platforms work best in the Medicare environment and how to develop engaging social media marketing as part of your overall digital marketing strategy. Learn how to build brand awareness and loyalty, drive word of mouth, and attract new clients in the most efficient and cost-effective way.

Cigna Commissions, Compliance, HRA AEP Timeline
2023-09-21 08:00 - 08:15
Join HERE at the scheduled time >

Meeting #715 904 400
Call in # 1-844-621-3956

8 – 8:10 AM MST

Join Anthony Miguel for this quick, 10-minute Commissions, Compliance, HRA AEP Timeline training covering multi-payments, SOA, and extention.

Anthem Compliant Selling Training
2023-09-20 12:00 - 13:30
Join HERE at the scheduled time >

Wednesday 9/20/23, 12:00 pm-1:30 pm PST

Special 1.5 hr. session
Compliant Selling Training
NEW! Compliant Selling: CMS has new rules for 2024, which could affect how you do business in the Medicare space. Get the latest updates and learn the do’s and don’ts in plenty of time to prepare for AEP!

IMG LeadCENTER Training
2023-09-20 10:00 - 11:00
Register HERE >

LeadCENTER– Order Health and life leads and receive real–time leads. Learn how health leads are transferred and managed in MedicareCENTER.

Ask Integrity - “AI” is a digital assistant that’s with you, wherever you are
2023-09-19 12:00 - 13:00
Register Here >

Ask IntegrityTM is a first-in-the-industry, AI-powered digital assistant for agents and is NOW LIVE!
Ask Integrity is the perfect feature for agents who are looking to create better client relationships that last. It combines data analysis with powerful intelligence and delivers it on-demand through MedicareCENTER and the Mobile App. Ask Integrity is game-changing, and it’s FREE for registered users.
Ask Integrity offers:

Client Information Summaries to help agents know every client better, no matter how long they have worked together
Call Summaries to easily review previous meetings and help agents prepare for the next client interaction
In-the-moment AI Prompts like Specialist Recommendations personalized to client history and preferences so agents can find the right plan for each situation
Secure Client Data Storage that gives agents and their clients peace of mind

We’re so thrilled about the launch of Ask Integrity. We can’t wait to see your agents use this powerful feature to have their best AEP yet!
