Table of Contents
Agent Portal
Purpose:
Login to complete certification modules, view Certifications and Licenses & Appointments, Track Applications & Enrollments, Run Commission Reports
Consent Form (PHI)
URL: http://www.humana.com/phi
Purpose:
Members can either grant PHI access to another person by completing this form, calling customer service or by adding/changing on their Humana online account. Consent is active for 24 months.
Drug Search Link
URL: http://www.humana.com/medicaredruglist
Purpose:
Get updated information about the drugs that Humana covers
Formulary Link
URL: https://www.humana.com/pharmacy/medicare/tools/druglist/2016
Purpose:
Use this link if you want to look up the PDF formularies for EVERY plan in EVERY state.
Medicare
URL: http://www.humana.com/medicare
Purpose:
Search for plans by ZIP, find a doctor, search drugs
Member Website Access
Purpose:
This is for members to access their Humana account information
Pharmacy Lookup
URL: http://apps.humana.com/PharmacyTools/PharmacyLocator/PharmacyLocatorHome.aspx
Purpose:
Find out if your Plan uses Humana's Health Insurance thru the healthcare marketplace.
Tips:
Enter the residency address and the pharmacy name to filter the number of Pharmacies.
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Pharmacy
URL: https://www.humanapharmacy.com/
Purpose:
Members who use Humana Pharmacy can go here to login to their account.
Provider Lookup
URL: https://www.humana.com/finder/medical?pageId=e5ff43e57af04cd6a4c7f987efb9cce7
Purpose:
Locate Primary Care Providers (PCP's)
Locate Specialists
Tips:
Scroll down, select Medicare or Medicare-Medicaid, Select 2016, enter zip code, *select network based on Product you want to offer
Secure Email for Agents
URL: http://humanasecuremail.net
Purpose:
Agents can either set up an secure email account here or by logging into their Humana Agent Portal.
This system allows you to send and receive secure emails to and from Humana representatives.
Tips:
Also in Forms & Supplies is a job aid to assist with setting up an account.
SilverSneakers
URL: http://www.silversneakers.com
Purpose:
If the plan offers SilverSneakers, go to this website for a list of available fitness centers.
Tips:
Medicare Supplement members have access to SilverSneakers