Table of Contents
Fitness – SilverSneakers Preferred Agent Portal
Pharmacy – HUMANA Mail Order Pharmacy
Agent Portal
URL: https://www.humana.com/agent/
Purpose:
Login to complete certification modules, view Certifications and Licenses & Appointments, Track Applications & Enrollments, Run Commission Reports, Create Custom Marketing flyers in the Marketing Resource Center and much more!
Tips:
Agents are recommended to use Internet Explorer.
Log into your portal:
- Using the unique username and password you created.
- First time users: Register using your SAN number.
Carrier Website
URL: http://www.humana.com/medicare
Purpose:
Search available Humana plans by Zip Code
Tips:
Consumer-facing website
Consent Form (PHI)
URL: http://www.humana.com/phi
Purpose:
Members can either grant PHI access to another person by completing this form, calling customer service or by adding/changing on their Humana online account. Consent is active for 24 months.
Dental Provider Search
URL: https://www.humana.com/finder/dental?pageId=3ff8dd1bad4849c6aa4468ffc50727d1
Purpose:
Search for Humana Dental Providers
Tips:
1. Select “All dental networks”
2. Type in zip code
3. Select “HumanaDental Medicare”
4. Select “All”
5. Type in “dentist” in the search bar
6. Select “All dental specialities”
7. Click “Search”
8. You may refine your search distance, zip code, search by name, specialty, etc.
Drug Cost Calculator
URL: https://drug-pricing.apps.cf.humana.com/#
Purpose:
Determine Humana estimated drug costs:
- Per drug
- Per month
- Per year
- Before, during and after the coverage gap is reached
Tips:
Consumer-facing-website.
Enter name of drug, quantity, frequency and refill frequency
Drug Search Tool
URL: https://drug-list-search.apps.cf.humana.com/
Purpose:
Search for drugs in the formulary
Tips:
Consumer-facing website.
Enter the client's zip code, select plan year and plan name
Fitness - SilverSneakers
URL: http://www.silversneakers.com
Purpose:
If the Humana plan offers SilverSneakers, members can go to this website to create an account and search available fitness centers.
Tips:
Consumer-facing website
Fitness - SilverSneakers Preferred Agent Portal
URL: http://go.silversneakers.com/preferredagents
Purpose:
Site offers tips and effective sales tools agents can use to attract more members to Humana. The best is that this site is tailored to sales folks, opposed to the consumer.
Tips:
Agents can register on this site – no username/password required
Formulary Link
URL: https://www.humana.com/pharmacy/medicare/tools/druglist/2016
Purpose:
Use this link if you want to look up the PDF formularies for EVERY plan in EVERY state.
Iora Primary Care Locations
URL: https://ioraprimarycare.com/practice-locator/?state=AZ®ion=0
Purpose:
Find an Iora Primary Care office near you
Tips:
Consumer-facing website
Select State and Region
Marketing Resource Center
Purpose:
One-stop shop for your marketing needs
Custom Marketing Materials Delivered to Your Doorstep
Ability to send email or direct mail to your book of business contacts directly through the platform, with the click of a button.
Member Website Access
URL: https://www.humana.com/medicare/member-access
Purpose:
This is for members to access their Humana account information
Tips:
Members can scroll down for resources or click on "Sign-In" in the upper right hand corner to access their account
Pharmacy - HUMANA Mail Order Pharmacy
URL: https://www.humanapharmacy.com/
Purpose:
Members can register with Humana Pharmacy to:
- Manage prescriptions
- View order status
- Set up auto refills
Tips:
Consumer-facing website. Register online and refill prescriptions with prescription # (number) and date of birth
Provider & Pharmacy Search
URL: https://www.humana.com/finder/medical?pageId=63f2402c4c3240a4b16232e22b5f13f0
Purpose:
Search for Pharmacy and Medical, Dental & Vision Providers
Tips:
Select Medical, Dental, Vision or Pharmacy from the dropdown menu and click Go.
Search by name, specialty, condition or all. BE AWARE: Initial search will ONLY search 15 miles from Zip Code entered. After initial search, you can expand search as far as 100 miles from Zip Code. (See Refine your location)
Secure Email for Agents
URL: http://humanasecuremail.net
Purpose:
Agents can use to send and receive secure emails to and from Humana representatives.
Tips:
Agents can access their secure account using this link or via the Humana Agent Portal.
Under "Forms & Supplies" you will find a job aid to assist with setting up an account.
SilverSneakers
URL: http://www.silversneakers.com
Purpose:
If the plan offers SilverSneakers, go to this website for a list of available fitness centers.
Tips:
Medicare Supplement members have access to SilverSneakers