Updating Direct Deposit | Western Asset Protection
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Updating Direct Deposit

Updating Direct Deposit

If you need to update your direct deposit information for PHP, you will need to update the broker portal (Sales Sentinel) Please follow the instructions below:

  1. Return to Sales Sentinel, go to www.medicaresalessentinel.com.
  2. Log in with:
    1. Username: social security #
    2. Password: same one you used to begin the process
      1. If you need to re-set your password, please contact: Sales Sentinel Support, (877) 401-8999  8:00 AM – 7:00 PM (EST)
  3. Once you’ve logged in, select the “Programs” tab located in the upper left hand corner of the main screen.
  4. Then select the link: 2015 or 2016 AHCMC Allegian or Phoenix Health Plans-WAP
  5. You will see all the modules listed, scroll down to the link called: Direct Deposit Selection.
  6. Then you will see a box with the OLD account information. Update with the new
  7. Once you have updated with the NEW account info, hit save and continue (orange button – lower left hand corner)
  8. It may ask you to upload a new voided check, please upload that as well.
  9. Once you have saved in prior step, no need to go through the rest of the modules, just select log out.