Topics Covered:
• Veterans: Understanding their unique needs and preferences.
• HRAs (Health Risk Assessments): How to utilize HRAs to better serve veteran clients.
• ANOCs (Annual Notice of Change): Navigating and communicating changes effectively.
• Retention: Strategies to stay diligent about being in front of your books and retaining your clients.
• Business Planning for AEP (Annual Enrollment Period): How to reassess and optimize your business plan for AEP success.
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